SOLUTION: We have a robust security system to keep our site and customers safe. If you are locked out, that is due to entering the wrong username or password too many times, or your ip could be blacklisted in global databases.
Please try the following:
- Be sure the email used when you placed your order when submitting a support request.
- Many users are using their autofill which contains an incorrectly saved password and/or username. Please go to your browser autofill settings, search for liberationtek.com and either correct the credentials or delete them.